Help center and safety

How can we help you?

Create an account, confirm your email, publish a request and exchange messages with members.

Askaide AI

Describe what you need

Ask a question about Askaide or tell us the service and city you are looking for.

Your question and recent messages are sent to Google Gemini when the assistant is available. Do not share passwords, banking details or someone else’s private information.

Tools and help

AI and Google, at your own pace

Help with searching and writing. You choose which information to share and which text to publish.

How do I search with the AI assistant?

Open Assisted search and describe what you need and your city, for example “I need help with my garden in Mulhouse”. The assistant interprets your request and searches listings in your chosen country. Check the suggested profiles and confirm prices and availability directly. The standard form remains a keyword and filter search.

Assisted search
How can AI help me write a listing?

Sign in, open the listing form and describe your request or service using specific facts. After you agree to send your text to Google, the writing assistant suggests a title and description. Review, edit and apply the suggestion if it suits you. This does not publish the listing.

Create a listing
How do I use writing help for a review?

When the help buttons appear in the review form, Improve my text rephrases your review and Help me write starts from your experience. Sentence suggestions work without AI: complete the parts in brackets. You can edit the suggestion; Use this text does not submit it. Keep your own opinion and describe only a real experience.

How do I prepare a CV or letter?

Open the CV and letter studio in your account. Add your real experience and skills, or explicitly choose which profile information to use. For a letter, you can select a listing: its requirements do not become your skills. Review and edit the draft, then save it or download TXT, printable HTML or Word (DOCX). Manual editing works without AI.

CV and letter studio
Does signing in with Google give access to my files?

No. Google sign-in identifies you on Askaide. Drive access requires a separate connection and permission in the studio. You can use Askaide’s manual features without linking Drive or Gmail. Read the permissions shown by Google before accepting them.

Google sign-in
How do I use Google Drive and Google Docs?

Connect Drive in the studio, then select a Google Doc or TXT file yourself using the Google picker. Check the imported text before using it. You can also explicitly create a Google Doc from your document. Askaide cannot access your entire Drive: access covers files selected or created with the app.

CV and letter studio
Can I prepare or send an email with Gmail?

If Gmail is offered in your studio, you can connect it to create a draft from your text. Review it in Gmail and decide yourself whether to send it. This feature does not automatically send messages or read your entire inbox. If it is not offered, copy your text into your email app.

What should I check when using AI and sharing data?

The assistant processes messages you send it. Writing tools ask for your consent before sending text to Google; avoid sensitive details and unnecessary contact information. Check responses: AI can make mistakes. Importing a file does not start rewriting it. You can disconnect Google in the studio; this may also remove other Askaide permissions for the same Google account.

Your data and permissions
Quick guides

Getting started

Steps for publishing, comparing information, exchanging messages and taking precautions.

FAQ

Frequently asked questions

Answers about how Askaide currently works.

How do I post a request?

Sign in and confirm your email. Choose a category, a country and a suggested city, then describe the task without personal contact details. You may add a date and a total budget. The confirmation includes a link to your published request; you can withdraw it later.

How do I choose a provider?

Search by category and city within the selected country. Compare descriptions and reviews when available, then discuss the task, price and terms with the member. This information does not guarantee service quality.

How does messaging work?

Use the contact button on a public listing or request to open a conversation with its author. You must sign in. Find your conversations in messaging and exchange text messages. No automatic reply or guaranteed response time is promised.

How do I choose the right category?

Select the category that matches the main task. Describe the work and practical constraints so the member can understand your need.

What precautions should I take?

Avoid publishing your full name, exact address, email or phone number in a request. Do not share passwords, sign-in codes or banking details in messages. You can report a problematic exchange from the conversation.

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Powered by Askaide · Last updated: February 2026